Easy Peasy Operations

Step by step to get your EV at full power.

Scan, Plug, Charge, and Go

Charging your EV has become easier than ever. All you need is your mobile phone!

Top up
Step 1
Check wallet balance
It is suggested to pay by wallet. Please make sure that the wallet has a minimum balance of MOP30
Top up
Step 2
Method 1 (Online top up)
Enter the amount and click “Confirm”. Select a payment method and follow the instructions to make payment
Top up
Step 2

Method 2 (Cash top up)
Please visit CEM Customer Service Center, show the QR code and pay

Top up
Step 3
Done!
Charging
Step 1
Check wallet balance
It is suggested to pay by wallet. Please make sure that the wallet has a minimum balance of MOP30, otherwise top up before charging. You can also choose to make one-time payment by credit card.
Charging
Step 2
Scan to charge
Click “Scan to charge” on the upper right in CEM APP and scan the QR code on the selected charging plug.
Charging 
Step 3
Confirm charging info
Confirm charging plug and account, then choose payment method.
Charging 
Step 4
Connect EV & start charging

Connect the selected charging plug to your EV, click “Start Charging” in the APP.

Charging 
Step 5
Stop charging
Click “Charging” at the bottom of CEM APP, then click “Stop charging” to end charging service and check charging record.
Charging 
Step 6
Unplug the charging plug
Unplug the charging plug from your EV and put it back to the charger carefully.
Charging 
Step 7
Check transaction record
If the payment was settled by wallet, the balance will be deducted automatically.  Transaction record can be checked in “My Account”.

Types of Charging Stations

Currently we have 8 types of charging stations

IEC 62169 Type2

CCS2

CHAdeMO

GB/T DC

GB/T AC

BS

IEC 62169 Type2

CCS2

CHAdeMO

GB/T DC

GB/T AC

BS